Frequently asked questions
Everything sellers usually ask about locked iPhones — and if we missed something, get in touch.
Do you really buy financed, blacklisted and iCloud locked iPhones?
Yes — that's all we buy on this site. Pick the lock type that matches your phone on the quote page and the price you see is a real offer.
Which lock type do I pick if more than one applies?
Activation Locked always wins: if the phone can't get past the activation screen or still has an Apple account attached, choose Activation Locked even if it's also financed or blacklisted. Otherwise, a blacklisted phone that's also financed is Blacklisted.
Do I need to remove my iCloud account?
For Financed and Blacklisted phones, yes — sign out of iCloud and turn off Find My before you ship. For Activation Locked phones there's nothing to do; that's the lock we're buying.
What if my phone has no locks at all?
Clean, paid-off iPhones get a better price through our regular buyback at gadgettraders.com. This site is only for financed, blacklisted and activation-locked phones.
How long is my offer good for?
7 days from the day you check out. If your phone arrives after that, you'll get the current offer for the device.
How do I ship it?
After checkout we email a free prepaid USPS label. Pack the phone in any sturdy box and drop it at any Post Office. No printer? Show the QR code from the email and they'll print the label for you.
How and when do I get paid?
Within 2 business days of inspection — by PayPal, Venmo, Zelle, Cash App or Apple Pay, whichever you choose at checkout.
What happens when my phone arrives?
We confirm the model, carrier and storage, check the lock type, and grade the condition. If it matches what you told us, you're paid. If it doesn't, we email a revised offer you can accept — or we ship it back to you free.
What if I don't agree with your inspection?
Decline the revised offer and we return the phone at no cost to you.
Can I drop the phone off in person?
No — this service is mail-in only. Every order gets a free prepaid USPS label, and you can track it from shipment to payment.
Can I sell more than one phone?
Yes — add as many as you like to one order. Bulk sellers welcome.
Do I have to be the owner of the phone?
Yes. You must be the rightful owner with the right to sell the device. We don't buy phones reported stolen.