Terms of Service

The terms that apply to every trade-in with Gadget Traders. Last updated November 2026.

Offers and price lock

Quotes are based on the model, lock type, carrier, storage and condition you select and are locked for 7 days from checkout. Phones arriving after the lock period receive the current offer.

Ownership

By selling to us you confirm you are the rightful owner of the device, or are authorized by the owner to sell it, and that it was not obtained unlawfully. We do not purchase devices reported stolen and cooperate with law enforcement where required.

Lock types

You must select the lock type that accurately describes the device. If the device is activation locked, that selection applies regardless of other locks. We verify lock status on arrival.

Inspection and revised offers

Every phone is inspected on arrival. If it matches your description, we pay the quoted amount. If it does not, we email a revised offer; you may accept it or decline, in which case we return the device at no cost. Revised offers not answered within 7 days are deemed accepted.

Shipping

This is a mail-in service. We provide a free prepaid USPS label for every order. Pack the device securely; we are not responsible for devices lost or damaged because of inadequate packing.

Payment

Payouts are sent within 2 business days of inspection by the method you chose at checkout. You are responsible for providing accurate payout details.

Your data

Back up and remove any personal data before shipping. Devices are processed and data is not recoverable once received.

Changes

We may update these terms at any time; the version posted at checkout applies to your order.

Contact

Gadget Traders · (877) 662-7355 · support@gadgettraders.com